SHIPPING POLICY

Shipments in Italy and abroad are carried out via express courier. As required by trade regulations, all shipments are accompanied by an official invoice declaring the value of individual items in Euros. For discounted items, the invoice shows the discounted amounts.

Orders are shipped by Calzaturificio Gresil S.R.L., from Monday to Friday between 10:00 and 17:30. Orders placed over the weekend will be processed starting the following Monday morning.

Shipments of products within Italy will take production times into account, as these are handmade, made-to-order products; shipments will occur no earlier than 5 working days from the order and no later than 15 working days from the same. Delivery is expected within 24/48 hours thereafter. These production times may vary during high demand periods (June and July).

The shipment is FREE THROUGHOUT ITALY.

For shipments to European countries there is a fixed additional cost of €12.00 (shipping will be free, even for these countries, for orders equal to or over €250.00). Except for Iceland and Norway where the cost is €30. There is no free shipping threshold for Iceland and Norway.

For shipments to Switzerland, United Kingdom there is a fixed additional cost of €17.00 (shipping will be free, even for these countries, for orders equal to or over €300.00)

For shipments to the United States and Canada there is a fixed additional cost of €15.00 (shipping will be free, even for these countries, for orders equal to or over €300.00)

For shipments to all other countries there is a fixed additional cost of €40.00 (shipping will be free, even for these countries, for orders equal to or over €500.00)



PRIORITY SHIPPING:

We are an artisanal brand that makes each pair to order.
With priority shipping, your order skips the queue and is put into production before others. This is not a 24-hour shipping, but a preferential handling throughout the entire process. Once ready, the package travels via express mode. See prices below.

Europe (excluding Iceland and Norway): €25
Iceland and Norway: €40
Italy: €10
USA and Canada: €30
UK and Switzerland: €30
Rest of the world: €60

You can choose the priority shipping method directly at checkout.


In all cases Calzaturificio Gresil S.R.L. reserves the right to postpone shipment in case of force majeure events.

All Customers who place an order establish a commercial relationship with Calzaturificio Gresil S.R.L. and therefore agree to accept delivery of their package. If for any reason the customer refuses delivery of the shipment or requests return to sender, all shipping costs charged to Calzaturificio Gresil S.R.L. will be deducted from any refund due to the Customer.

Our courier shipments are insured free of charge against theft and accidental damage. Once the shipment reaches its destination, the insurance is no longer valid.